Services & Fees
A consulting-first approach that helps providers secure suitable rental properties faster.
What we do
Support Housing Network helps providers secure rental approvals by improving readiness and strengthening how they are presented to agents and landlords.
We focus on preparation, clarity, and introductions — not property listings.
Our role is to help you apply clearly, move faster, and repeat what works.
Who our services are for
SHN supports organisations seeking rental properties for:
Supported Independent Living (SIL) and shared living homes
disability-supported accommodation programs
youth residential care, child protection, and OOHC placement houses
homelessness and transitional housing programs
SDA providers and partners building stronger housing pathways
Our core service
Housing readiness & agent introduction consulting
A structured consulting service designed to help you secure suitable rental properties faster by improving readiness and credibility.
This typically includes:
Housing needs workshop
Lock in criteria such as layout, bedrooms, suburbs, lease window, and staffing model fit
Provider “tenant narrative” and application pack support
Documentation that answers common agent and landlord questions upfront
Agency mapping
Shortlisting the right offices and PM teams by suburb and stock type
Warm introductions
Connecting you with agents and landlords open to provider tenancies
Coaching
Inspection preparation, fast submissions, and addressing concerns professionally
Post-outcome debrief
Capture lessons and refine the pack and process for the next property
Ways to work with us
-
Best when you have a specific property requirement and want to move quickly on the next suitable home.
-
Best when you’re opening multiple homes or need a steady flow of approvals across a defined region.
-
Best for organisations that want a predictable pipeline across multiple regions, with consistent support and relationship management.
-
Market pulse updates and suburb movement
Agency mapping and warm introductions aligned to your criteria
Ongoing agency relationship management (where relevant)
Priority support when urgent or unplanned needs arise
-
Where relevant, we can also support you with:
Agency education workshops (helping PM teams feel confident assessing provider tenancies)
Onboarding systems support (templates, checklists, and SOP alignment for a repeatable internal process)
Choose the pathway that matches your urgency and scale. All SHN services are consulting, readiness and introductions only (we don’t act as a leasing agent or property manager).
These are explained in the provider webinar and confirmed in writing.
What we deliver
Depending on your engagement, you can expect:
a clear property criteria profile per program type
a professional, repeatable provider application pack
clear contacts, escalation process, and maintenance approach
a targeted agency shortlist aligned to your regions
warm introductions with clear next steps
a simple weekly housing cadence for inspections, submissions, and follow-up
Clear boundaries.
To keep the model clear and compliant:
SHN is a consulting and referral partner
SHN is not a real estate agency or property manager
SHN does not submit applications, negotiate lease terms, collect rent or bond, or sign leases
all leases remain strictly between the Provider and the licensed real estate agent or landlord
Our fees
To align fees with outcomes, we only charge when both occur:
the Provider receives written approval from the landlord and agent, and
the lease documentation is received and executed by the Provider
Fee details are confirmed in your proposal and service agreement based upon the nature of how you engage SHN.
Your next step
Book a call to connect with our team, get your questions answered and see if we’re the right fit.