Reliable tenants for landlords — smoother workflows for property managers

SHN creates a repeatable provider application process—clear packs, clear expectations and clear contacts—so assessments are faster with less back-and-forth.

Servicing Australia-wide

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Clearer information

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Easier decisions

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Provider tenants: clearer approvals, smoother tenancies for agencies and landlords

When the fit is right, provider tenancies can deliver more stability, clearer communication, and better-managed homes for landlords and property managers.

Benefits include:

  • Stable, long-term tenancies with more predictable payment profiles

  • Higher oversight and structured routines in many provider models

  • Clear points of contact for maintenance, inspections, and escalation

  • Better documentation and expectations upfront, reducing back-and-forth

  • Proactive property care with faster response to issues and repairs

  • Stronger neighbour/community focus, supporting smoother tenancies

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What we do


Prepares providers before they apply so applications arrive clearer, more complete, and easier to assess

Builds a standardised provider tenant pack (narrative, documents, contacts, expectations) to reduce back-and-forth

Makes warm introductions aligned to property type, suburb and suitability (less time wasted on mismatched enquiries)

Educates agencies/landlords to reduce misconceptions and “risk fog” around provider tenancies

Offers optional PM team workshops to support smoother management of provider tenancies

Creates a repeatable pathway to faster assessments and more stable tenancy outcomes when the fit is right

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Prepared providers.
Faster assessments.

Support Housing Network helps providers submit clearer, more complete applications—so you’re not chasing missing details or trying to interpret “unknowns.”

That means less back-and-forth, quicker assessments, and more confidence in the decision. When the fit is right, provider tenancies can offer stable occupancy, defined contacts for maintenance and escalation, structured oversight, and professional communication that makes the tenancy easier to manage.

We’re a housing consultancy.
Not agents.

What we do:

  • Help providers prepare clear applications

  • Improve how provider tenancies are explained

  • Introduce prepared providers where appropriate

We do not:

  • List properties

  • Submit applications or sign leases

  • Negotiate lease terms or collect rent

FAQs

  • We help care providers get approved for rental properties.

    We do this by:

    • preparing you to apply clearly

    • improving your documentation

    • explaining your model in plain language

    • connecting you with agents and landlords open to provider tenancies

    We focus on approvals, not property listings.

  • No.

    We don't list or advertise properties.

    We connect you directly with agencies that have properties suitable for provider tenancies, while assisting you to fast-track the Approval and Application process, while bypassing typical bottlenecks attached to competing for mainstream rental properties.

    You apply directly for properties.

    We will help you prepare and improve your chances of approval.

  • No.

    Support Housing Network is a housing consultancy.

    We are not a real estate agent and we do not manage properties.

  • Most provider applications fail because agents and landlords don’t fully understand them.

    We help remove uncertainty by clearly explaining:

    • how the property will be used

    • who is responsible for rent and maintenance

    • how issues are managed

    • who the agent deals with

    Clear information leads to faster decisions.

  • Property availability and landlord decisions are outside our control.

    What we do guarantee is a clearer process, stronger applications, and fewer dead ends.

  • We support organisations seeking rental properties for:

    • Supported Independent Living (SIL)

    • disability-supported accommodation

    • youth residential care and OOHC placements

    • homelessness and transitional housing

    • SDA providers and partners building housing pathways

  • This works best for providers who:

    • need one or more rental properties

    • want to move faster with less friction

    • want a repeatable process

    • can provide basic documentation and references

Want clearer provider tenancy assessments?

Get in touch to receive a provider information kit.